Red Oxx VIP Club News Letter: Limited Offer

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Ten subscribers to the Red Oxx newsletter won autographed copies of James Patterson’s “Kill Me If You Can.” Red Oxx’s own Sky Train Carry-on Bag is mentioned on page 129 as the “world’s most efficient carry-on.” 

Sent to your email about every three or four months (quarterly), our Field Report email newsletter features packing tips, travel guidelines, adventure stories, CEO Jim Markel's trips, and new gear introductions. Winners will be notified by email and announced on Facebook, Twitter and here at Redoxx.com. Red Oxx zealously guards your email address and guarantees your privacy.



Product Information

Red Oxx product information

Frequently Asked Questions:

Can you make a modification to a product for me?
Does Red Oxx make any wheeled bags?
Are your bags waterproof?
Do you sell any seconds or “lightly used” product at a reduced price?
Can I get my Red Oxx bag without a logo? Or change the color of the logo?
Where are Red Oxx bags made?
Do you have a corporate bag or promotional product program?
What does proprietary color mean?

Q. Can you make a modification to a bag for me?
A. Red Oxx is no longer able to accommodate product modifications or design from the ground up custom work because custom work requires time consuming single piece cutting and sewing operations. This is not feasible during our highly efficient and developed standardized production processes. Known as “Lean Manufacturing”, these processes include optimizing batch sizes and streamlining production processing in the design studio, the cut room, and on the production floor. Therefore, this makes it impossible to do one-off custom work or any kind of product modifications.
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Q. Does Red Oxx make any wheeled bags?
A. Red Oxx does not manufacture bags with wheels. As a licensed dealer, we carry Rimowa (www.rimowa.com) and Briggs & Riley (www.briggs-riley.com) in our factory showroom store and feel they make some of the best wheeled luggage. Note that these products are not covered by our warranty.
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Q. Are your bags waterproof?
A. While Cordura nylon itself has a waterproof poly-urethane backing, we can only call our products water-resistant. Waterproof bags require heat sealed and taped seams; ours are sewn. Every stitch can be considered a “hole” for water to leak through. Cordura can be treated with an additional water-proofing spray if necessary. Follow manufacturer’s water-treatment product instructions for best results.
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Q. Do you sell any seconds or “lightly used” product at a discounted price?
A. We start with the best quality raw goods. Inspections take place at every stage of the manufacturing process to ensure that every bag meets our quality standard–we have no seconds. We also do not accept the return of bags once they’ve been used, so there are no “lightly used” products available for re-sale from Red Oxx. Often people will post their unwanted bags on ebay, a good source for finding used Red Oxx bags. We will honor our “No Bull” Lifetime Warranty on any used Red Oxx bag, regardless of where, or how, you got it.
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Q. Can I get my Red Oxx bag without a logo? Or change the color of the logo?
A. We do not offer Red Oxx products without our logo. Every color of bag has a standard colored logo with the bag and we are unable to accommodate requests for changes on logos. You can however, purchase a different color Red Oxx patch separately and attach it yourself. This will not void the warranty. If you remove the patch, be aware that a small pinhole used during the manufacturing process will be left behind and this may eventually form a tear. If you would like to place a corporate order with your own logo, please visit our Corporate Sales Page.
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Q. Where are Red Oxx bags made?
A. Red Oxx bags are manufactured by our talented sewing and production specialists right here in Billings, Montana USA. There is only one accessory item that is sewn for us under contract in California. That item, however, is still designed, cut, kitted, finished, dressed, and inspected here in our factory in Billings, Montana. We are proud of our made in the USA heritage and strive to make the best quality gear by fairly paid American employees.
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Q. Do you have a corporate bag or promotional product program?
A. Yes, we do. For information on corporate sales click this link here: Corporate Sales.
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Q. What does proprietary color mean?
A. Proprietary color means it’s a Red Oxx exclusive color. The fabric dye lots are only made for us, nobody else has them. Safari is our proprietary color.
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